Ace665 Privacy Policy — Your data, our responsibility

Welcome to ace665. This privacy policy is issued by the company operating the ace665 platform and applies to our website, mobile app, and all related services. By using ace665, you are considered to have accepted the terms of this privacy policy.

We fully understand the importance of your personal information to you. This policy was created so you know clearly what data we hold, why we hold it, and how it is used and protected.

This policy has been prepared in accordance with applicable laws and regulations of Bangladesh, and ace665's interpretation shall be considered final in all matters of dispute.

Ace665 collects various types of information in order to provide its services. A detailed list is provided below:

Ace665 collects only the information that is necessary. Gathering excessive or irrelevant personal data is against ace665's policy.

Ace665 collects information through several methods. We are committed to being transparent about each of them:

• Directly Provided Information: Information you provide directly during registration, KYC verification, payment, or when contacting support
• Automatically Collected: Certain information is collected automatically while you use the ace665 website or app, through cookies, log files, and tracking pixels
• Third-Party Verification: Some information may be obtained through ace665-approved verification services for age and identity verification
• Payment Processors: ace665 receives transaction-related information from Mobile Banking, Nagad, Rocket, or the user's bank

Ace665 uses your information only for the specific purposes listed below — nothing more:

• Account management: To create, verify, and manage your ace665 account
• Identity Verification (KYC): To prevent underage access and protect against fraud
• Transaction Processing: For processing deposits, withdrawals, and bonus payments
• Customer Service: To resolve your issues and answer your questions
• Security Monitoring: To prevent fraud, money laundering, and unauthorized access
• Service Improvement: To improve the ace665 website and gaming experience
• Legal obligations: To meet the requirements of relevant regulatory authorities
• Responsible Gaming: To identify signs of gaming addiction and provide timely support

If ace665 wishes to send you direct marketing messages using your information, your separate consent will be obtained first. You may withdraw that consent at any time.

Ace665 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, Rocket, or the relevant bank to complete transactions
• Identity Verification Services: Information may be shared with authorized verification bodies as part of the KYC process
• Legal authorities: ace665 is required to share information upon lawful instruction from the government or courts under Bangladeshi law
• Anti-Fraud System: Limited data may be shared with authorized systems to prevent fraud and money laundering

In every instance of data sharing, ace665 ensures that the receiving party upholds equivalent data protection standards. Contracted service providers may only use data in accordance with ace665's instructions and for specified purposes.

Ace665 uses several types of cookies on its website and app. The purpose of each type is detailed below:

• Essential Cookies: Essential for core ace665 functions such as login sessions and security. These cannot be disabled.
• Performance Cookies: Used to monitor website performance and user experience. Collects anonymous data only.
• Functionality Cookies: Used to remember your language preference, game settings, and similar preferences.
• Analytics Cookies: Used to analyze overall usage patterns in order to improve ace665's services.

Ace665 does not use third-party tracking cookies such as social media pixels. Your gaming activity is recorded only within ace665's own systems.

Ace665 does not retain your information indefinitely. Specific retention periods apply depending on the type of data:

• Account information: For the duration of account activity and up to 5 years after closure, as required by legal obligations
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulatory requirements
• KYC documents: Retained for up to 5 years after account closure
• Support Communications: Retained for up to 2 years after the issue is resolved
• Browsing Logs: Retained for up to 90 days for security purposes
• Cookie Data: Deleted at the end of a session or after a set period, depending on the cookie type

Once the applicable retention period expires, ace665 will securely and permanently delete or anonymize your data. If any data must be kept longer due to legal obligations, you will be informed.

As an ace665 member, you have several important rights regarding your personal information. Each right is detailed below:

To exercise any of these rights, please contact the ace665 support team. ace665 will process your request as promptly as possible within its legal obligations.

Ace665 uses industry-leading security technology to protect your data. Our layers of protection are outlined below:

• 256-bit SSL/TLS Encryption: Every connection on ace665 is protected with the highest level of encryption. You can verify this by looking for the padlock icon in your browser.
• Two-Factor Authentication (2FA): We recommend keeping two-factor authentication enabled when logging into your ace665 account.
• Firewall & DDoS Protection: ace665 servers are protected by advanced firewalls and intrusion prevention systems.
• Regular Penetration Testing: Independent security experts regularly audit ace665's systems.
• Unusual Activity Monitoring: ace665's systems monitor account activity around the clock and will alert you if anything suspicious is detected.
• Data Backup: ace665 data is backed up regularly to secure locations.

In the event of a security breach, ace665 will notify affected members within the timeframe required by law and take all necessary steps.

Ace665 is an adult gaming platform and membership is not available to anyone under 18. ace665 does not knowingly collect information from minors.

• Age is verified at registration and additional KYC documents may be requested if needed
• If ace665 becomes aware that data has been collected from a minor, the account will be immediately closed and the data deleted
• If you have any concerns, parents are encouraged to contact ace665 support — we will act promptly

Ace665 may update this privacy policy from time to time. Changes may be prompted by:

• Launch of new services or features
• Changes in laws and regulations
• Security Enhancements
• Based on user feedback and suggestions

For significant changes, ace665 will notify you at your registered email address and post a clear notice on the website. Continued use of ace665 after any changes constitutes acceptance of the updated policy.

The date of the most recent update is always displayed at the top of this page. To request a copy of a previous version, please contact ace665 support.

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please reach out to the ace665 support team. We are always ready to help.

Ace665 will respond to your request within a maximum of 30 business days. If a matter is complex and requires more time, ace665 will notify you in advance.

Thank you sincerely for your trust and cooperation regarding ace665's privacy policy. Protecting your privacy is ace665's responsibility, and we are always committed to fulfilling it.